Sustainability Governance and Reporting
We have a long history of championing what matters most to our colleagues and customers. From affordability to health, the environment to local causes. This is one of the driving forces behind our updated purpose – serving customers, communities, and the planet a little better every day. In this mission, we reflected the determination and passion that colleagues at Tesco put into customer service, support of local communities and the benefit we want to achieve in communities in Slovakia and beyond our borders.
We have built sustainability into our strategic priorities for the Group, reflected this in business plans for all business units including in Slovakia and built sustainability criteria into our Performance Share Plan (PSP) for all directors.
Setting robust and appropriate carbon, food waste and diversity targets for our managers, which are new measures for the PSP for 2022.
Our three values underpin our purpose, setting out how we work together as a team and guiding the decisions and choices we make across the Group.
1. No one tries harder for customers
We listen to our customers, our communities and each other, and use this information to make better decisions as a business. With the expertise and knowledge of our colleagues, we change, innovate and adapt to meet customer needs.
2. We treat people how they want to be treated
People will always be at the heart of Tesco; a place where everyone is welcome. An inclusive, supportive workplace for our colleagues, where they feel recognised and rewarded for the work they do and have opportunities to get on. A business where we build strong, long-term relationships with our suppliers and external partners. Respect, trust and understanding is in our culture.
3. Every little help makes a big difference
Help comes in all shapes and sizes. From supporting a local food bank, raising money in a sponsored charity walk, or delivering great service, our colleagues continue to make a difference to those around them. When we add up the many things we do at a local level, we make a big difference.
We focus our reporting on our most material issues – those with the greatest potential to influence our business performance and those where our business can make the biggest difference and drive transformative change. We’ve identified these by applying the concept of ‘double-materiality’, where we consider risks and opportunities from both a financial and non-financial perspective. Combining colleague input, customer and stakeholder insight and AI data analysis we have identified the following four sustainability areas that we consider our most material:
Communities is also an area that really matters to us and our customers and through our updated purpose we’ll continue to update on our support for communities alongside these material issues. Other material issues include customer data privacy, product safety and food integrity and responsible sourcing, including human rights. We’ll continue to capture and manage these issues through our Group-wide risk management processes and controls, and disclose relevant data, policies, and processes.
Tesco's non-financial KPIs (key performance indicators) are derived from significance matrices and are identified and the basis of the same principle as in the case of determining the four areas of sustainability.
Our performance against these issues is tracked using the following KPIs:
- Climate: percentage reduction of Scope 1 and 2 market-based GHG emissions vs 2015 baseline year. To be carbon neutral across our Group operations by 2035 and net zero across our full value chain, aligned to 1.5˚C, by 2050.
- Healthy sustainable diets: 53 % percentage of volume sales from products with a ‘healthy’ health score by 2027.
- Diversity and inclusion: percentage gender representation, and percentage ethnicity representation of our top global leaders. This year we are reporting the diversity of our top global leaders for the first time, alongside our Board, and have set new targets that 35% of our global leaders will be female and 14% will be from an ethnically diverse background by 2025
- Odpad a obaly: we publish food waste data for our own operations and are proud to have already achieved the UN Sustainable Development Goal (SDG) target to halve food waste by 2030.